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      Moneris P400 Configuration

      Below are the steps necessary to configure your P400 terminal.

      First step

      As soon as you receive your POS device(s), you must first contact Moneris customer service. They will assist you with the initial setup of the POS to ensure your terminal is ready to connect to Alice POS and provide you with the information below. They can also help you create your Moneris account on their web portal. This is necessary as it contains information we need to enter into Alice POS.

       

      Here are the questions and answers for the POS during its initialization: See this quick guide

      The Moneris activation team must ensure that the Cloud POS option is enabled on their end, and this option must also be selected in the device settings.

      In short, you need to ensure the terminal is ready to connect to Alice POS.

       

      Here is the information you will find in the email received from Moneris. These details must be entered into Alice:

      • Terminal Number: 66xxxxxx (ECR/HSN number). This code is associated with the Pin Pad: P16xxxxx (number to be entered on the terminal)
      • Merchant Number: 003XXXXXXXX
      • API: ********** (The API key is provided by Moneris)

       

      Additionally, here is the web link to the Moneris Portal / Merchant Direct:

      https://www2.moneris.com/en/login

      You must log in using the email address that was used when your Moneris account was registered.

      If you have 2 terminals, ensure that the ECR and Pin pad numbers are correctly associated with each other.

       

      Seconde step

      Once the initial setup is complete, open Alice and go to the Configuration menu. In the Configuration menu, click on the Moneris tab.

      In the Moneris tab, follow these steps:

      1. Check the box to activate a Moneris terminal and select the Verifone terminal.
      2. In the connection settings, enter the information provided in the Moneris email.

      Once the information is entered, click OK to close the configuration window.

       

      Third step

      With the information entered in the Configuration menu, we can now link the terminal with Alice POS.

      Go to the Tools menu and select Moneris. In this small window, you will see the options needed to link the terminal to Alice.

       



      1. The first step is to select the LINK option. This will open a window where you need to enter the pairing token found on the screen of your device.


      The pairing token is a 6-digit number that is always visible on the terminal screen. It will appear automatically when the POS is ready to be paired. If it does not display the pairing token, you must unpair the terminal in Alice and try again.


      Once you have successfully paired the terminal with Alice, return to the menu and select the Initialize option. This operation may take a few seconds, but once completed, the terminal will be ready to use. Occasionally, this procedure may need to be done more than once, and the pairing token code will change.

       

      To access the P400 menu:
      Press the "Yellow" button and the "1" button simultaneously.

      To access the P400 menu to view the IP configuration:
      Press the "Yellow" button and the "4" button simultaneously.

      USEFUL LINKS: MONERIS TECHNICAL SUPPORT / P400 USER'S GUIDE