Setup - Repair Tab

The Repair tab is used to manage options exclusive to the Repair module.

 

Clicking on the Repair status button will prompt a window that will allow you to create your various repair statuses.

 

• Click on the Setup icon in the upper right corner of the screen.
• Select the Repair tab.
• Click the Repair status button.
• Click +Item to create a repair status.
• Name the status; "On-site installation" for example.
• On the right-hand side, you can add any additional information you deem relevant to your repair.
• Click Apply so the type is added in the tree on the left.
• Click OK.

Some companies will create a service agreement in order to protect themselves and their customers. You can type or copy/paste your contract in the text box. For example: 

 

" We cannot be held responsible for items that have not been claimed within 30 days of repair. For more information, please contact us at 888-888-8888 ."

 

Check the box if you want to print the service agreement and you can also print as many copies as needed.