How to refund a rental deposit step by step.
- Go to the Contact module.
- Look for your client.
- Go to his or her customer account.
- Click the Invoices tab.
- Click on the drop-down menu and select Item navigation view.
- Right-click on the Deposit item and select the Refund the Item option.
- You will see that the amount appears in negative to confirm the refund.
- Complete the transaction.