How to refund a rental deposit step by step.
- Go to the Contact module.
- Look for your client.
- Go to his or her customer account.
- Click the Invoices tab.
- Click on the drop-down menu and select Item navigation view.
- Right-click on the Deposit item and select the Refund the Item option.
- You will see that the amount appears in negative to confirm the refund.
- Complete the transaction.
![feaha792ec8d747a446ad9d14889fc5b114ca](https://kb.alicepos.com/hs-fs/hubfs/Knowledge%20Base%20files%20and%20photos/Images%20From%20Zoho/feaha792ec8d747a446ad9d14889fc5b114ca.png?width=215&name=feaha792ec8d747a446ad9d14889fc5b114ca.png)