Finalizing a Customer Order

When finalizing an order the invoice type will switch from Order to Invoice. At that point, the customer can purchase additional items.

From the Order Module

  • In the Order module, find your customer's order in the list of orders.
  • Right-click on the order and choose Finalize Order. Confirm by clicking OK.
  • In the Invoice module, confirm that you have on-hand all items listed in the invoice. If it includes serialized type items, make sure to scan them.
  • Finalize the invoice.

From the Contact / Co. Module

  • In the Contact / Co. module, find your client and click on the Order tab.
  • Find the order, right-click on it and click on Finalize Order.
  • Confirm by clicking OK.
  • In the Invoice module, confirm that you have on-hand all items listed in the invoice. If it includes serialized type items, make sure to scan them.
  • Finalize the invoice.